Terms & Conditions

Memberships

All memberships are a direct debit contract with a 12-week minimum commitment.

After this period, memberships will automatically roll over but can be cancelled at any time with 4 weeks’ written notice by emailing stefanie@supplebody.com.au

Memberships can be placed on hold for up to 6 weeks per calendar year after the end of the commitment period. Please provide at least 2 weeks’ notice by emailing stefanie@supplebody.com.au

Failed payments will result in a freeze on booking abilities until resolved.

There are no joining fees.

Class Packs

All class packs are billed in advance and are non-transferable and non-refundable.

Single classes are valid for 30 days from purchase.

5-class packs are valid for 3 months from purchase.

10-class packs are valid for 6 months from purchase.

Expiry dates cannot be extended.

Class packs cannot be shared between clients.

Pricing

Prices, memberships, and class packs are subject to change.

Any updates will always be reflected on our website and booking platform.

Cancellations & No-Shows

For group classes: cancel at least 7 hours before the start time.

For private sessions: cancel at least 24 hours before the start time.

Late cancellations: $15 fee.

No-shows: $20 fee.

Fees will be automatically charged to the card or account on file.

Third-Party Bookings (e.g. ClassPass)

We welcome new clients through third-party platforms such as ClassPass.

Supple Body members and class pack holders have booking priority.
Third-party availability may be limited to ensure fair access for our members.

All cancellation and no-show policies apply equally to third-party bookings.

Third-party users are bound by these Terms & Conditions in addition to the policies of their booking platform.

Studio Etiquette

Please arrive on time — the studio door will be locked once class begins for safety and flow.

Inform your instructor before class if you are pregnant, have an injury, or have any health considerations.

Phones must be on silent and away during class.

Respect fellow clients, teachers, and studio equipment at all times.

Liability Waiver

By participating in Supple Body classes, you acknowledge and accept the following:

Classes involve physical activity and carry a risk of injury.

You participate voluntarily and take responsibility for your own wellbeing.

Supple Body is not responsible for the safekeeping of your personal belongings.

You agree to disclose any medical conditions or injuries that may affect your ability to participate safely.

Supple Body may refuse participation if it is deemed unsafe for you or others.

Privacy

We collect and store your personal information securely and in line with Australian privacy laws.

Information is used to manage bookings, payments, and communication.

We do not sell your personal information.

You can request access to or update your details anytime by emailing stefanie@supplebody.com.au

Final Notes

All sales are final.

Memberships and class packs cannot be transferred, refunded, or exchanged for cash.

By booking a class, you agree to these Terms & Conditions.